Your questions answered

Just a quick run through of questions and answers which may be useful for anyone interested in buying some of my work...

How can I pay?

Currently I accept both card payments as well as PayPal through iZettle, or you can arrange a bank transfer if you would prefer. Once payment has cleared, your purchase will be posted and I will send you confirmation of the tracking or reference number for your package.

What do you charge for postage and packing?

Generally, my pieces are small so postage will be less than £10. You can let me know which service you would like, although I would usually recommend Royal Mail Signed For services. I will always advise how much P&P will cost before sending a payment link.

Do you ship outside of the UK?

Sure thing. If you’re based outside of the UK and would love one of my pieces, get in touch and we can take a look at the shipping requirements.

Do you accept returns?

If your piece arrives damaged, please send through a photo of the damage and I can arrange a refund for you. Please note that you will need to send back the parcel with the original packaging.

If there is anything else you'd like to ask, please email me.

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© 2020 Catherine Rhiann Sweet